<< back to knowledgebase home

How to clean install MenuMachine 2 on Windows (MM2)

Article Applies To:

MenuMachine 2 only

GoLive CS, CS2

Windows only

Article ID: 000118

Category: Crashes or Errors

Issue

MenuMachine is not loading properly, freezes or crashes on launch.

Solution

Please do the following:

  1. Quit GoLive
  2. Delete the following folder in Windows Explorer:
    3. GoLive CS:
    C:\Program Files\Adobe\GoLive CS_ENG\Modules\Extend Scripts

    GoLive CS2:
    C:\Program Files\Adobe\Adobe GoLive CS2\Modules\Extend Scripts
  3. Open the following folder in Windows Explorer:
    4. C:\Documents and Settings\YourUserName YourUserName is the user you are logged into Windows as (you can see your user name at the top of the Start menu).
  4. If the Application Data folder is not visible in the YourUserName folder, select the Tools > Folder Options menu in Windows Explorer, click the View tab and then check the radio button marked Show hidden files and folders. Click OK. The Application Data folder will now be visible.
  5. Open the Application Data\Adobe\ folder.
  6. Locate the folder Adobe GoLive and delete it. The full path to the folder that you need to delete is C:\Documents and Settings\YourUserName\Application Data\Adobe\Adobe GoLive
  7. Go to Start > Control Panel > Add/Remove Programs
  8. Remove GoLive. If the uninstaller asks you, you should choose to remove the settings data.
  9. Re-install GoLive
  10. Update GoLive to the latest version (CS to 7.0.2, CS2 to 8.0.1)
  11. Re-install MenuMachine 2


If MenuMachine is still not working correctly, please contact support.

Last updated: April 7, 2007

This article has been viewed 5881 times.

Related articles