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Error Message - Could not Connect to Key Server 403 Forbidden (MM1)

Article Applies To:

MenuMachine 1 only

GoLive 6, CS, CS2

Mac, Windows

Article ID: 000049

Category: Crashes or Errors

Issue

While entering serial number to activate MenuMachine 1, the following error is seen:

Could not connect to key server: please check your connection to the Internet. The error returned was: 403 Forbidden.

Solution

This error (403 Forbidden) means that more than just the serial number has been pasted into the serial number field.

Re-copy the serial number carefully and paste again, making sure that no extra characters are at the end of the number.

If you are still having problems, contact support at:
http://www.menumachine.com/contact/

Last updated: July 31, 2006

This article has been viewed 12962 times.

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