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MenuMachine Manual

 

 
Troubleshooting

Important notice regarding Windows XP Service Pack 2

Overview of the Issue

In August 2004, Microsoft released Service Pack 2 for the Windows XP operating system. This major update to Windows XP includes a complete overhaul of the security systems in Windows to increase protection against viruses and other security threats.

One of the areas Microsoft has targeted includes so-called "Active Content" that is displayed in the Internet Explorer web browser. Active Content includes JavaScript and VBScript code as well as ActiveX controls.

Windows XP Service Pack 2 has security settings in place that will not allow any Active Content to run on any page that resides on your local computer. This includes all pages in sites that you edit in GoLive.

This new security restriction will prevent you from directly previewing any pages that rely on JavaScript, which means that pages containing rollovers, GoLive Actions and/or MenuMachine will be affected.

NOTE: This only affects pages which are saved on your computer. It does not affect viewing of any page which is uploaded to an internet server.

When you preview a page containing JavaScript, including pages with a MenuMachine object, you will see this notice:

If you not want this dialog to appear again, make sure you click the "Do not show this message again" checkbox. When you click OK, you will see your page as it is without any Active Content/JavaScript.

A Temporary Solution

In order to view the JavaScript content on the page, you must click the Information Bar that has appeared at the top of the page, as shown here:

You should choose "Allow Blocked Content..." in order to view the menu and/or other JavaScript content in your page. Internet Explorer will then show this dialog, which you must acknowledge:

The menu and/or other JavaScript-based content will then work correctly.

Please note that this new security restriction only applies to pages that are on your local computer. If your pages are accessed from a web server they will not trigger this security restriction.

This means that visitors to your web site, even if they are using Windows XP Service Pack 2, will not see the security message and will be able to view your pages with menus as intended.

Permanent Solutions

Obviously, the temporary solution is annoying and burdensome. There are three ways you can work around this issue permanently, so the warning never appears.

  1. Use different browsers
  2. Install a special extension (or use the "Mark of the Web")
  3. Turn off the security check in the browser

1. Use different browsers

We recommend that you use either GoLive's Live Renderer browser (GoLive CS only) or the preview tab (GoLive 6 and GoLive CS) for testing your pages in Internet Explorer. Both these preview options use exactly the same rendering engine used in the Internet Explorer browser but they will not show the message about blocked content.

Other browsers such as Mozilla, Firefox and Opera will also not show the Blocked Content messages.

2. Install an extension (or use the Mark of the Web)

Please see this page for more details on this solution.

3. Turn off the security check in the browser

You may choose to permanently allow Internet Explorer to view Active Content on local files. This will prevent the warning from appearing again.

To do this, choose Internet Options from the Tools menu in Internet Explorer:

Navigate to the Advanced tab in the Internet Options dialog and then scroll down to the Security section.

You must enable the checkbox labelled "Allow active content to run in files on My Computer" as shown:

Please note that this may allow malicious active content in files on your local computer to cause problems so you should only do this if you feel confident in your computer's security measures.

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Troubleshooting & FAQs

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