Trying to download – only get a 0kb file

This can happen with some 'download accelerator' software.

Solution: Disable the accelerator software or use another browser.

Disable your download accelerator software or try using another browser.

Windows Users: Try downloading an alternate file.
If you cannot download the .exe file, download the .zip file.

Also make sure you are clicking ONCE only on the link with the left mouse button. Right clicking or Control-clicking on the link to "save file as..." will not work.

If you still can't download, contact the support team.